Reference

Terms That Govern Your naga101 Account

These terms set out the rules between you and naga101 when you open an account, make deposits through DANA, OVO or GoPay, and access any part of our lobby.

Applies to all account holdersCovers DANA, OVO, GoPay depositsSubject to local law and eligible regionsUpdated when policy changesContact support for clarifications

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to query a transaction, account restriction, or withdrawal hold, our support team handles those requests directly. Reach us through any of the channels below and reference your account ID so we can pull up your details quickly.

Live Chat Open the chat widget from your account dashboard at any time. Provide your account ID and the specific term or transaction you want us to clarify.

Email Support Send your query to our support address listed in the account settings page. Include your registered e-wallet name — DANA, OVO or GoPay — for faster routing.

Help Centre The Help Centre in your account menu holds answers to common terms questions, withdrawal hold procedures, and account verification steps without waiting for a reply.

What These Terms Cover and How They Apply

naga101 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on naga101, you agree to these terms in full. They cover how your account is opened and verified, how funds move in and out via your connected wallet — whether that is DANA, OVO, or GoPay — and what conduct is expected

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from both sides. We may update these terms when our services change or when local regulations require it. We will notify you of material changes through the contact address linked to your account. Continued use after a change is posted counts as acceptance. These terms do
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not override local law; where a term conflicts with applicable Indonesian regulation, the local rule takes precedence. If you are accessing naga101 from a region where online casino activity is restricted, eligibility depends entirely on what local law permits in that location. Players in Surabaya and
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other parts of Indonesia should confirm their access position before depositing. We do not extend credit, and no deposit made through your e-wallet creates a debt obligation to naga101 beyond the balance shown in your account. Disputes about transactions should be raised within the window stated
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in the dispute section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

Our terms are written to reflect how we actually run the platform — not as a formality. Here is how each key area works in practice so you know exactly what to expect from us.

Data Retention We keep account data for the period required by applicable law. You can request a summary of stored data by submitting a written request through your account settings.

Cookie Use We use session and analytics cookies to keep your lobby state stable across mobile and desktop. You can adjust cookie preferences in your browser without losing your account access.

Account Security Your account is protected with OTP verification on login and on withdrawal requests. Never share your OTP with anyone — naga101 staff will never ask for it during support calls.

Requesting Changes To update registered details — including your linked DANA, OVO or GoPay wallet — raise a change request through live chat with your account ID and wallet verification ready.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If your question is not here, live chat connects you directly to the team.

Yes. These terms apply to every account action, including deposits and withdrawals made through DANA, OVO, GoPay or any other supported payment method shown in your account wallet.

We will notify you at the contact address registered to your account. Continuing to use the lobby after the update date means you accept the revised terms as they stand.

Access depends on local law in your region. It is your responsibility to confirm that using our platform is permitted where you are located before making any deposit.

Contact us via live chat or email within the dispute window stated in the full policy. Include your account ID, the transaction date, and the e-wallet used — DANA, OVO or GoPay — so we can investigate promptly.

You can request a copy of stored account data or ask for deletion by submitting a written request through account settings. We process these within the period required by applicable regulation.

Yes. Withdrawals trigger an OTP step and may require wallet verification — matching your registered DANA, OVO or GoPay account details. This step is described fully in the withdrawal section of our terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your naga101 Account

How to Reach Us About These Terms

Account Security and Data Under These Terms

Common Questions About These Terms

01 Do these terms apply to all deposit methods including DANA and OVO?

02 What happens if the terms are updated after I open my account?

03 Can I use naga101 if I am in a region where access is restricted?

04 How do I raise a dispute about a transaction under these terms?

05 What rights do I have to access or delete my account data?

06 Are there account rules specific to withdrawal verification?

Terms & Conditions

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