Reference

How naga101 Handles Your Personal Information

This privacy policy covers exactly what data naga101 collects when you open an account, make deposits via DANA, OVO, or GoPay, and interact with our lobby. Access to our platform depends on local law and is available only where permitted in your region.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device policyYour right to request data removalIndonesia-region eligibility

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HOW WE PROTECT IT

Our Approach to Data Security and Retention

We apply a layered approach to protecting your account data — from how it is stored to who inside our team can access it. Every connection to naga101 uses SSL encryption, which means data moving between your device and our servers is not readable in transit. Account access uses OTP verification sent to your registered phone number, so even if someone has your password, they cannot log in without your device. Data is retained only as long as necessary for your account to function and to meet legal obligations in eligible regions.

SSL Encryption

All data transmitted between your browser or mobile app and our servers is encrypted via SSL. This covers login, deposits via DANA or OVO, and account updates.

OTP Account Access

Every login triggers an OTP sent to your registered phone number. This step prevents unauthorised access even if your password is ever compromised.

Limited Internal Access

Only the specific team members who need your data to resolve a support case or process a GoPay withdrawal are permitted to view it — no broad internal access.

Retention and Deletion

We keep your data while your account is active and for any period required under local law. Once that period ends, data is deleted or anonymised from our systems.

What Information We Collect and Why

naga101 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with naga101, we collect the details you submit directly — your name, email address, phone number, and the payment method you link, whether that is DANA, OVO, or GoPay. We also gather technical data automatically: device type, browser, IP address, and session activity

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within the lobby. This helps us verify your account, process wallet transactions accurately, and detect unusual access patterns that could put your account at risk. When you make a deposit or withdrawal, our payment processor records the transaction reference tied to your e-wallet — we do
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not store your full DANA, OVO, or GoPay credentials on our servers. Usage data, such as which game categories you browse or how long a session runs, is logged to improve how the lobby functions on your device. We do not sell your personal data to
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third parties. Data shared with payment partners is limited strictly to what is needed to complete your transaction. Your information is retained for as long as your account remains active and for any period required under applicable law in your eligible region. You can request a
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summary of the data we hold at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is used, want to update your account details, or need to request that we delete your information, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered email or phone number so we can locate your account quickly.

Common Questions About Your Privacy on naga101

These are the questions we hear most often about how your personal information is handled. If your question is not here, contact our support team through live chat or email with your account details.

We collect your name, email, phone number, and the e-wallet you link — such as DANA, OVO, or GoPay. We also log device type, IP address, and session activity automatically when you use the platform.

We do not sell your data. We share only the minimum required with payment processors — such as the transaction reference for your GoPay or OVO deposit — to complete your wallet transaction securely.

Contact our support team via live chat or email, using your registered phone number or email address. We will locate your account and provide a summary of the data we hold on your profile.

Yes. Submit a deletion request through our support channels. We will process it in line with our retention obligations under applicable law in your eligible region before removing your data.

We use cookies to keep your session active, remember your language settings, and log which parts of the lobby you visit. You can manage cookie preferences through your browser settings at any time.

No. We record the transaction reference tied to your e-wallet for verification purposes only. Your full wallet credentials are never stored directly on our servers after a transaction completes.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoNaga101 Banking

How naga101 Handles Your Personal Information

Our Approach to Data Security and Retention

How to Reach Us About Your Privacy

Common Questions About Your Privacy on naga101

01 What personal data does naga101 collect when I open an account?

02 Does naga101 share my data with third parties?

03 How can I request a copy of the data naga101 holds about me?

04 Can I ask naga101 to delete my account data?

05 How does naga101 use cookies and does it track my device?

06 Is my DANA, OVO, or GoPay wallet credential stored on naga101 servers?

Privacy Policy

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